Help Center
Using Harbor
Practical help for organization setup, planning services, coordinating people, and managing church care workflows.
Getting Started
- Sign in with your Saltware account to reach your Harbor dashboard.
- Create or choose an organization to manage church operations.
- Use the left navigation inside an organization to move between schedule, people, services, and library tools.
Services & Calendar
- Services help teams plan worship gatherings, assignments, songs, sermon details, notes, and run sheets.
- Templates can provide reusable service structures.
- Calendar views gather upcoming services and events for planning.
People, Teams & Care
- People records hold contact and ministry information for an organization.
- Teams organize people for recurring service and volunteer responsibilities.
- Care, visits, requests, and celebrations help churches track pastoral and congregational follow-up.
Library
- Songs, sermons, announcements, and templates live in Harbor's library areas.
- Library items can be attached to services where the current workflow supports it.
- Keep names and notes clear so search and planning remain useful for the team.
Account & Data
- Your account can be linked to a person record so your schedule shows correctly.
- Organization settings and classification lists are available to users with the right role.
- Cookie preferences can be changed from the footer at any time.
Troubleshooting
- If sign-in fails, request a new link and open it in the same browser.
- If an organization or page is missing, confirm that your account has been added to that organization.
- If a save fails, refresh once and include the page URL when contacting support.